Return policy

Welcome to sunglassessvipsales! We are committed to providing our customers with the highest level of service, which includes clear policies regarding returns and refunds.

1. You may request to return an item within 30 days of receipt. Please ensure the item is unused and in its original packaging.

2. After we receive the item you wish to return, we will process your refund within 7 business days.

3. Refunds will be issued to the original payment method. Please note that processing times may vary depending on your bank or payment provider.

4. Potential factors affecting refund times may include bank handling times, credit card provider processes, and public holidays.

5. We do not cover return shipping costs unless the item was received damaged or defective.

6. Please contact our customer service at support@sunglassesshop.com for assistance with the return process.

7. Items that are marked as final sale or clearance cannot be returned or exchanged.

8. If you receive a damaged or defective product, please notify us immediately, providing detailed information and photographs if possible.

9. For orders that are incorrect, please reach out to us promptly to rectify the situation.

10. Our return policy is designed to be straightforward and fair, ensuring satisfaction for our valued customers.

Thank you for shopping with sunglassessvipsales. We appreciate your business and trust.